Voice + AI Services

Enhance Client Engagement with Voice + AI
Hybrid AI and Human Interaction

Customizable Solutions for Legal Professionals

Efficient Call Handling

Eliminate missed calls and full voicemails.

Consistent Service Quality**

Maintain professional, accurate client interactions.

Scalable and Adaptable Service

Adjust to staffing changes and call volumes effortlessly.

AI Answering and Appointment Setting

Automate client interactions for efficiency.

24/7 Availability

Ensure no client inquiry goes unanswered.

Seamless CRM Integration

Effortlessly consolidate and access client data.

Continuously Improving Service

Our Voice + AI service uses an advanced learning model that continuously adapts and improves based on the data it processes. This means that the more interactions it handles, the better it becomes at providing high-quality service. For law firms, this translates to consistently improving client interactions and service efficiency. By learning from every call, our AI ensures that your clients receive the best possible experience every time they interact with your firm. This ongoing improvement helps maintain client satisfaction and loyalty.

Never Miss a Lead

With Alert Voice + AI, your law firm is always open. This around-the-clock availability ensures that no client inquiry goes unanswered, no matter the time of day or night. Whether it’s a potential client reaching out after hours or a current client needing urgent assistance, our system is there to provide support. This 24/7 service maximizes your firm's potential by ensuring you never miss a lead. Clients appreciate the ability to get in touch whenever they need to, which enhances their overall satisfaction and trust in your firm.

Effortless Data Management

Our Voice + AI service integrates smoothly with your existing Customer Relationship Management (CRM) systems. This seamless integration facilitates the effortless consolidation of client data, ensuring that all information is accurate and up to date. By having all client interactions automatically logged into your CRM, you can easily track and manage client information. This not only improves operational efficiency but also allows you to provide more personalized service to your clients. Advanced reporting and analytics further enhance your ability to make informed decisions quickly.

Personalized Client Engagement

Voice + AI offers customizable interaction options, allowing you to tailor the client experience to meet specific needs. You can choose to start with a human agent and transition to AI, or vice versa, depending on availability and need. This flexibility ensures that clients always receive the best possible service. By mirroring your firm's voice, tone, and culture, our AI maintains a consistent and professional interaction with clients. This personalized approach helps build stronger relationships and enhances client satisfaction.

Enhancing Client Relationships

Voice + AI doesn’t just respond to client inquiries; it actively engages with clients to manage their needs. This proactive approach includes features like booking, scheduling, and follow-ups, ensuring that clients feel valued and attended to. By automating routine tasks, your staff can focus on more complex and high-value activities. This not only improves operational efficiency but also enhances the overall client experience. Proactive client management helps in building long-term relationships and retaining clients.

Specialized Legal Knowledge

Alert Voice + AI agents possess specialized knowledge in the legal sector, making them particularly effective in handling client interactions for law firms. This industry-specific expertise allows them to address clients' specific needs and concerns with professionalism and accuracy. Whether it's managing complex legal inquiries or providing detailed information about your services, our agents ensure that every interaction is handled expertly. This specialized knowledge enhances the quality of client interactions, contributing to higher client satisfaction and retention.

Our Services

Alert provides a broad range of law firm engagement services that can be customized to meet your law firm’s needs.

We are an extension of your law firm and are a key asset in helping you capture every potential new client.
Legal answering services

We’ll gather and distribute information and make it easier to run your firm from wherever and whenever.

Legal intake services

Our highly trained, industry-specialized legal agents provide bilingual support. We’ll help you identify and prioritize potential opportunities so you can make the best decisions for your firm.

Legal contract and retainer services

We’ll help draft and review contracts and ensure legal compliance with your cases. Our secure document management solutions protect sensitive information and the facts of your case.

Live chat and text services

We offer 24/7 live chat and text availability. This facilitates immediate client engagement, improving client satisfaction and critical information processing.

Mass tort services

Our dedicated team has extensive experience with mass tort and class action campaigns. We can help you plan, strategize, and deploy solutions that will help you reach every claimant promptly.

Legal virtual assistants

Our legal virtual assistants maintain the highest standards of professionalism and undergo continuous training and development.

Post-retainer work

Managing ongoing client relationships is crucial for every law firm. Our efficient handling of retainer agreements and regular follow-ups and updates streamlines the process of keeping everyone in the loop.

Outbound Client Acquisition

We provide a broad range of digital marketing solutions that enhance your firm's visibility. From SEO to targeted ad campaigns, we'll ensure your website and digital footprint support your law firm's growth.

AI-powered booking and solutions

Technology is advancing at a rate never before witnessed. As advanced AI technologies become more prevalent, we help you harness the power of AI via automated booking systems and smart solutions to enhance efficiency and effectiveness.

Legal answering services

We’ll gather and distribute information and make it easier to run your firm from wherever and whenever.

Legal intake services

Our highly trained, industry-specialized legal agents provide bilingual support. We’ll help you identify and prioritize potential opportunities so you can make the best decisions for your firm.

Legal contract and retainer services

We’ll help draft and review contracts and ensure legal compliance with your cases. Our secure document management solutions protect sensitive information and the facts of your case.

Live chat and text services

We offer 24/7 live chat and text availability. This facilitates immediate client engagement, improving client satisfaction and critical information processing.

Mass tort services

Our dedicated team has extensive experience with mass tort and class action campaigns. We can help you plan, strategize, and deploy solutions that will help you reach every claimant promptly.

Legal virtual assistants

Our legal virtual assistants maintain the highest standards of professionalism and undergo continuous training and development.

Post-retainer work

Managing ongoing client relationships is crucial for every law firm. Our efficient handling of retainer agreements and regular follow-ups and updates streamlines the process of keeping everyone in the loop.

Outbound Client Acquisition

We provide a broad range of digital marketing solutions that enhance your firm's visibility. From SEO to targeted ad campaigns, we'll ensure your website and digital footprint support your law firm's growth.

AI-powered booking and solutions

Technology is advancing at a rate never before witnessed. As advanced AI technologies become more prevalent, we help you harness the power of AI via automated booking systems and smart solutions to enhance efficiency and effectiveness.

Why Choose Alert?

stay wise, stay alert
Our Reviews

see what our clients are saying

Our law firm has been with Alert for a while now, and they have been amazing. If there are any issues or questions that arise, our Account Rep - Arturo…

Elise C., 2024

We've been with Alert for many years. Marketing for Legal leads is too expensive. You need the best team to help convert the leads into new business. In the end,…

Ron Joyal, 2024

Great company with great employees. I have full confidence in their ability to answer our inbound calls. Their ability to keep the PC engaged and providing information is great. Definitely…

Sandra V., 2024

Alert the beacon of exceptional service. From setup to calls, their excellence shines. Quick responses, flawless execution. Diamond and the team, thank you for your invaluable assistance.

Frank N., 2023

Alert has been providing intake and answering services for our firm for some time now. John Daley and Daniel Guzman are always available to make changes to our account or…

Roxanne Z., 2023