Digital Questionnaire Services

Reduce staffing costs and capture more leads with overflow, nights and weekend coverage.

They Ask. We Answer. You Keep Working.

We Bring Clients From Contact To Contract While You Build Cases
IntakeServices-OfflineTortResponse
Replace

Close more cases while our team answers calls.

Mobile Client Portal
Augment

Capture every lead with our overflow call support.

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Staff

Manage cases while Alert manages the intake process.

Let Us Answer Your Calls 24/7

800-788-3934

Special Promotion: First Month Free with Digital Questionnaire Services!

Interested in Digital Questionnaire Services? Sign up today and receive your first month free.

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Reduce Labor Costs

Reduce your hourly employee labor costs by over 30%

Our team communicates with your clients to complete intake questionnaires from start to finish. We follow up via text, call and email. Save your team time and maximize revenue by offloading the intake process to legal answering specialists. With training in providing compassionate support to all types of clientele, our virtual receptionists serve as an extension of your team. We navigate every case with care so your team can focus on building critical aspects of cases. Save on labor costs by partnering with receptionists who connect with numerous clients at once via live call, text and chat.

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Expand Your Availability

Bilingual Overflow, Nights, Holiday and Weekend Coverage

Do you miss calls and opportunities after hours? If so, you are not capturing every lead. Our team answers calls within three rings year-round. We assist with the answering and scheduling process, along with guidance throughout questionnaires. Our services are completely customizable, including coverage hours. Maximize your legal intake process by outsourcing virtual receptionist services. We are available 24 hours a day, 7 days a week, to answer client questions in English and Spanish.

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Receive Questionnaire Responses Digitally

We Integrate Directly With Your Existing CRM/CMS Tools

With direct integration with your existing tools, our team instantly synchronizes and uploads questionnaire responses to your database. Eliminate opportunities for error and free up valuable internal resources. We will take care of the intake process, data collection and upload so your team can focus on building a case. Reduce manual entry errors by relying on our legal receptionists to accelerate the intake and data entry process.

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Get Calls Answered Within 3 Rings

Empathetic, Bilingual Receptionists Guiding Clients Through Intake

Our Services

Alert provides a broad range of law firm engagement services that can be customized to meet your law firm’s needs.

We are an extension of your law firm and are a key asset in helping you capture every potential new client.
Legal answering services

We’ll gather and distribute information and make it easier to run your firm from wherever and whenever.

Legal intake services

Our highly trained, industry-specialized legal agents provide bilingual support. We’ll help you identify and prioritize potential opportunities so you can make the best decisions for your firm.

Legal contract and retainer services

We’ll help draft and review contracts and ensure legal compliance with your cases. Our secure document management solutions protect sensitive information and the facts of your case.

Live chat and text services

We offer 24/7 live chat and text availability. This facilitates immediate client engagement, improving client satisfaction and critical information processing.

Mass tort services

Our dedicated team has extensive experience with mass tort and class action campaigns. We can help you plan, strategize, and deploy solutions that will help you reach every claimant promptly.

Legal virtual assistants

Our legal virtual assistants maintain the highest standards of professionalism and undergo continuous training and development.

Post-retainer work

Managing ongoing client relationships is crucial for every law firm. Our efficient handling of retainer agreements and regular follow-ups and updates streamlines the process of keeping everyone in the loop.

Outbound Client Acquisition

We provide a broad range of digital marketing solutions that enhance your firm's visibility. From SEO to targeted ad campaigns, we'll ensure your website and digital footprint support your law firm's growth.

AI-powered booking and solutions

Technology is advancing at a rate never before witnessed. As advanced AI technologies become more prevalent, we help you harness the power of AI via automated booking systems and smart solutions to enhance efficiency and effectiveness.

Legal answering services

We’ll gather and distribute information and make it easier to run your firm from wherever and whenever.

Legal intake services

Our highly trained, industry-specialized legal agents provide bilingual support. We’ll help you identify and prioritize potential opportunities so you can make the best decisions for your firm.

Legal contract and retainer services

We’ll help draft and review contracts and ensure legal compliance with your cases. Our secure document management solutions protect sensitive information and the facts of your case.

Live chat and text services

We offer 24/7 live chat and text availability. This facilitates immediate client engagement, improving client satisfaction and critical information processing.

Mass tort services

Our dedicated team has extensive experience with mass tort and class action campaigns. We can help you plan, strategize, and deploy solutions that will help you reach every claimant promptly.

Legal virtual assistants

Our legal virtual assistants maintain the highest standards of professionalism and undergo continuous training and development.

Post-retainer work

Managing ongoing client relationships is crucial for every law firm. Our efficient handling of retainer agreements and regular follow-ups and updates streamlines the process of keeping everyone in the loop.

Outbound Client Acquisition

We provide a broad range of digital marketing solutions that enhance your firm's visibility. From SEO to targeted ad campaigns, we'll ensure your website and digital footprint support your law firm's growth.

AI-powered booking and solutions

Technology is advancing at a rate never before witnessed. As advanced AI technologies become more prevalent, we help you harness the power of AI via automated booking systems and smart solutions to enhance efficiency and effectiveness.

Why Choose Alert?

stay wise, stay alert
Our Reviews

see what our clients are saying

Our law firm has been with Alert for a while now, and they have been amazing. If there are any issues or questions that arise, our Account Rep - Arturo…

Elise C., 2024

We've been with Alert for many years. Marketing for Legal leads is too expensive. You need the best team to help convert the leads into new business. In the end,…

Ron Joyal, 2024

Great company with great employees. I have full confidence in their ability to answer our inbound calls. Their ability to keep the PC engaged and providing information is great. Definitely…

Sandra V., 2024

Alert the beacon of exceptional service. From setup to calls, their excellence shines. Quick responses, flawless execution. Diamond and the team, thank you for your invaluable assistance.

Frank N., 2023

Alert has been providing intake and answering services for our firm for some time now. John Daley and Daniel Guzman are always available to make changes to our account or…

Roxanne Z., 2023