Back to Blog | Mar 22, 2024 | 3 min

2024 CPAP Lawsuit Updates: Streamlining with Mass Tort Intake Support

The year 2023 saw a surge in lawsuits against Philips Respironics, the leading manufacturer of CPAP machines, following the recall of specific models due to safety concerns. Users of these devices, primarily intended to treat sleep apnea, discovered that the foam insulation within the machines was deteriorating, leading to serious health complications. In response, numerous individuals filed lawsuits seeking compensation for injuries caused by the defective CPAP devices. These cases were consolidated into multidistrict litigation (MDL) to streamline legal proceedings and ensure efficient resolution.

Recent Developments in CPAP Lawsuits

In February 2024, Philips Respironics stopped selling CPAP devices in the US due to safety concerns, following a consent decree with federal authorities. This decision highlights the evolving landscape of CPAP lawsuits, emphasizing the importance of staying informed about ongoing legal strategies and potential settlements.

As of March 2024, there are 748 pending cases in the MDL related to injuries caused by recalled Philips CPAP machines. Earlier in September 2023, Philips proposed a settlement offer for the class-action lawsuits, signaling a potential resolution to the ongoing legal battle. However, the possibility of bellwether trials in 2024 remains on the horizon, particularly for cases alleging a link between CPAP usage and the development of cancer and other severe health issues. Judge Joy Flowers Conti oversees the federal CPAP lawsuits against Philips, aiming to facilitate fair and timely proceedings.

Navigating CPAP Lawsuits with Alert

Amidst the evolving landscape of CPAP lawsuits, legal firms require robust support to handle the influx of inquiries, manage client intake, and streamline communication processes. Alert offers comprehensive legal intake services tailored to the needs of law firms and legal marketing agencies. From 24/7/365 intake assistance to large-scale advertising campaign support, Alert ensures that every lead is captured, qualified, and converted effectively.

Optimizing Legal Intake Processes

Alert suite of services includes digital questionnaire assistance, outbound calling, and web form response to enhance client engagement and lead conversion. By leveraging expertly trained intake specialists, law firms can minimize drop-off rates, increase client retention, and improve overall efficiency in intake processes. CRM/CMS integration and reporting/analytics tools also provide valuable insights for informed decision-making and performance tracking.

Seamless Integration and Support

With a focus on empathy, legal language proficiency, and call control, Alert prioritizes personalized client interactions and seamless integration with existing systems. Whether managing offline media tort responses or facilitating web-based inquiries, Alert ensures consistent, high-quality support tailored to each client’s unique requirements.

Contact Us to Schedule an Appointment

As CPAP lawsuits continue to evolve, legal firms can rely on Alert expertise to navigate complex legal landscapes, enhance client experiences, and drive business growth. Contact us today to schedule an appointment and discover how our comprehensive legal intake services can benefit your firm.

Sources:

  1. Drugwatch.Philips CPAP Lawsuits. https://www.drugwatch.com/philips-cpap/lawsuits/ 
  2. Lawsuit Legal News. CPAP Lawsuit Update – March 2024. https://lawsuitlegalnews.com/news/cpap-lawsuit-update/

Get a quote

Let our 24/7 Answering Service Help Grow Your Firm

How We Guide You Every Step of the Way

  • We handle your incoming calls and leads
  • We follow up, quickly
  • We process all information and hand it to you
  • We manage scheduling efficiently
  • Report, Analyze, Improve