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Call Answering Services for Lawyers in Georgia
More than 120 of the 159 counties in Georgia are considered rural, making many parts of the state a virtual legal desert, with little to no access to qualified representation and extremely high demand. At Alert Communications, we can help your law firm reach more of these underrepresented residents, providing them the legal help they need while increasing your client base.
Our call answering, scheduling and virtual receptionist services make your law firm more accessible, allowing you to provide 24/7 service to your clients while scaling your business to meet increasing demand. Since 1965, our company has been providing valuable services to law firms throughout Georgia and the United States, with excellent reviews and our thoroughly trained, experienced legal agents can provide the top-quality service that you expect for your clients.
Expand your law firm to reach more clients with customer service, call answering and scheduling support from our team at Alert. Call us today to get started.
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Comprehensive Call Answering Solutions for Georgia Lawyers
When clients have a critical legal matter, they need to be able to reach a professional quickly to answer questions or schedule a meeting. Our call answering services make your law firm easy to reach, around the clock, while providing accurate information and answers to common questions. Our services include:
- 24/7 legal call answering: Our legal agents can answer calls for your firm 24/7, after office hours or only when your office is extraordinarily busy, handling all the overflow calls.
- Mass tort and class action campaigns: Our team can design and implement mass tort and class action campaigns, proactively reaching out to potential clients throughout Georgia to offer qualified representation.
- Live chat and SMS: Our live chat and text messaging services allow clients to reach live agents any time they need to.
- AI-powered solutions: Let our AI services answer everyday queries while prioritizing and passing on more important communications to live personnel.
Appointment Scheduling & Lead Qualification
Not every potential client is a good fit for your firm. Our lead qualification services can asses what types of services a client requires, whether your services are a good fit for the client and whether the client is ready to go forward with your firm. We can also book appointments for your clients, integrating with your firm’s calendar and CRM for seamless client management.
Bilingual Call Answering for Georgia’s Diverse Communities
Over 8% of Georgia residents speak Spanish at home, so it is essential for any law firm in Georgia to offer bilingual services. At Alert, we employ legal virtual receptionists who speak both Spanish and English so you can communicate effectively with your clients.
Retainer Services for Georgia Attorneys
Onboarding new clients can be a repetitive and tedious task, but it is imperative to do it right. At Alert, our skilled legal agents can negotiate contracts with new clients and collect retainer agreements, making client intake as smooth and efficient as possible We can also help with post-retainer services like document retrieval, gathering client information and case updates.
Top Georgia Cities We Serve
- Alpharetta
- Athens
- Atlanta
- Augusta
- Johns Creek
- Savannah
- Roswell
Choose Alert Communications for Virtual Legal Reception Services in Georgia
When you need professional call answering and virtual receptionist services designed specifically for the legal industry, look no further than Alert Communications. With more than 60 years of experience, we can provide the help your law firm needs to grow, thrive and reach under-served clients throughout Georgia. We use enterprise-level technology, setting the highest standards in quality and reliability and our services are completely flexible and customizable.
Learn how we can help your law firm grow. Call Alert today to schedule a consultation for your Georgia law firm.