With the fourth-highest number of lawyers per capita in the United States, the competitive landscape of law in Illinois means firms must leverage every tool available to stand head and shoulders above the competition. Alert Communications has been offering industry-leading support to law firms since 1965, helping our partners make the most of their resources and provide the highest quality service to their clients.
Get in touch today to learn more about how Alert Communications can uplevel your law practice.
Legal Intake Services
Having a significant pool of potential leads is a good thing, but sorting through them and guiding future clients through the intake process can be staggeringly time-consuming. Alert Communications helps qualify and follow up with leads with these services:
- Web forms and online leads: We respond in two to five minutes, increasing your web conversions.
- Digital questionnaires: Don’t lose promising clients to lack of follow-up — reduce your drop-off with user-friendly online questionnaires.
- Live chat & text: Our live communications services mean your leads don’t have to wait for an answer, placing you a step ahead of competitors.
- Appointment booking: With our efficient booking services, you don’t need to waste time managing your appointment schedule.
With Alert Communications, the hassle of lead qualification and retention becomes a thing of the past.
Mass Tort Services
Large-scale mass tort cases are a critical source of growth for competitive Illinois lawyers. Alert Communications makes mass tort lead generation effortless with a customized approach, including:
- Outbound calling
- High-conversion web forms
- Contract integration
- Reporting & analytics
With 24/7/365 availability, you maximize your ROI with the ability to capture every request for legal advice.
Seamless Integration
The more your client base grows, the more challenging organization and information security becomes. When you work with Alert Communications, you’ll enjoy streamlined integration of our services with your existing CRM or CMS. Easily keep track of intake, sales, marketing, case management, and performance data with a secure database and on-demand reports.
Voice & AI Services
Alert Communications has optimized a hybridization of AI and human interaction to deliver customized solutions to Illinois law firms. Our services are scalable and highly adaptable, so you can fill staffing gaps and handle fluctuating call volumes efficiently. Our solutions ensure:
- Eliminated missed calls
- Professional client communications
- Accurate appointment-setting
With 24/7 availability and simple CRM integration, your firm can do more than ever before while maintaining top-notch service quality.
Top Illinois Cities We Serve
- Aurora
- Chicago
- Elgin
- Joliet
- Naperville
- Rockford
- Springfield
Why Partner With Alert Communications?
In the Illinois legal industry, innovation can be the key to outpacing the competition — and Alert Communications delivers on quality and service. We’re here to help your firm maximize its potential by simplifying administrative and customer service tasks so you can focus on best serving your clients. We are proud to provide flexible, reliable, and professional service that amplifies the client experience your firm delivers.
Contact Alert Communications today to see how our services can drive your firm’s success.