Alert Communications believes that where there is a problem, there is a solution. Michigan’s demand for legal services far outpaces its supply of lawyers. This is why, for legal professionals, call answering services are invaluable to serving your clients. They allow you to keep your business running smoothly while you focus on critical matters.
Since 1965, Alert Communications has been proud to provide quick setups of enterprise technology. We’ve gained experience in our years of longevity in this wonderful industry and we’re proud to provide flexible and customizable solutions for your call answering needs.
If you’re a lawyer in the Michigan area and looking to take your business to the next level, contact Alert Communications today.
Comprehensive Virtual Receptionist Solutions for Michigan Law Firms
Virtual receptionist services allow your legal assistance to be available to clients when they need you most. Although your schedule may pull you away, a virtual receptionist is available anytime, night or day, to speak with clients and keep business running smoothly. This is why we’re proud to offer critical services such as:
- 24/7 legal call answering: Because of Michigan’s high demand for legal services, the ability to answer calls after-hours as well as handle overflow calls, is crucial to the efficiency of your business. Our 24/7 legal call answering allows you to do this without extra headaches or hassle.
- Bilingual call answering: By adding bilingual call answering to your services, you ensure that your clients are seen and understood in all legal matters.
- Live chat and SMS: Live chat and SMS allow you to meet your clients’ needs in real time when critical legal advice is needed.
- AI-powered solutions: AI-powered solutions enable efficient call handling to eliminate missed calls while providing consistent service quality.
Appointment Scheduling & Lead Qualification
Our automated lead qualification and appointment scheduling services enable you to prioritize high-value cases. Our lead qualification services can determine the relevance, budget, urgency, and other criteria a case requires to help you decide if it’s the right case for you. Our appointment scheduling services can integrate with your calendars for seamless client management, to allow you to efficiently manage your time without the risk of double booking and other errors.
Outbound Calling & Lead Capture
Our outbound calling and lead capture services empower law firms to grow their client base through mass tort and class action campaigns. By having our services do the searching for you, you allow your business to pull in more clients that are specific to your legal expertise while your valuable time is spent on providing legal services.
Retainer Services for Michigan Attorneys
Our call answering services assist you in collecting retainer agreements to ensure new client intake is smooth and efficient. We also handle post-retainer services like document retrieval to enable you to continue focusing on fighting for your clients’ rights.
Top Michigan Cities We Serve
- Ann Arbor
- Dearborn
- Detroit
- Grand Rapids
- Lansing
- Sterling Heights
- Warren
Alert Communications for Virtual Legal Reception Services in Michigan
Founded in 1965, Alert Communications has gained experience through longevity in this industry. We’re proud to offer bilingual services to ensure all of your clients are heard and understood. Our trained, industry-specialized legal agents allow you to have legal reception services specific to your area of expertise. Our services are flexible and customizable to fit your needs while remaining reliable. We pride ourselves on quick setup while being known for our professionalism and industry knowledge.
For all your virtual legal reception needs, contact Alert Communications today.