According to the American Bar Association, New Jersey has a higher-than-average number of lawyers per capita. This increases competition and means that your firm needs every advantage to expand and reach new clients. At Alert Communications, our call answering services help you overtake the competition by securing new leads and providing the direct contact that current clients require. We serve as the bridge that keeps your operations moving forward and in the direction you desire.
When you need superior virtual reception services in New Jersey, reach out to Alert Communications to learn more about our services and to explore the solutions we offer.
Legal Intake Services
We offer a variety of solutions and services that make it easier to manage everything from client intake to appointment booking. Our services include:
- Web forms and online leads: Our easy to fill out web forms simplify the intake process. We make it possible for clients to provide information regarding their claims and to determine whether the case is the right fit for your firm.
- Digital questionnaire services: Our team can create and distribute digital questionnaires to prospective class action members, existing clients, and more. We’ll help you collect the data you need to determine everything from class eligibility to client satisfaction.
- Live chat & text: We can communicate directly with your clients to relay crucial information quickly and efficiently. Our live chat and text solutions ensure swift and accurate communication 24/7.
- Appointment booking: Time is crucial in every legal practice and the management of your time is one of the most important responsibilities. Our legal agents can help manage your schedule by booking appointments in a timely manner.
Mass Tort Services
We enhance the effectiveness of your mass tort campaigns. We make it possible to convert high-volume television, radio, and online advertising campaigns into reliable leads and class action members. Our highly trained intake specialists can help reduce digital questionnaire drop-off rates and will maximize your ROI by ensuring every lead is properly handled. We can conduct outbound calling and lead follow-up, process web forms and online leads, and ensure contracts are promptly completed and returned. We’ll also provide comprehensive reporting and analytics that allow you to assess the effectiveness of your campaigns and make changes that can enhance the efficiency and results of future campaigns.
Seamless Integration
Please briefly describe how their services can be used with existing CRM software. Our CRM/CMS integrations include:
- Zapier
- SmartAdvocate
- Salesforce
- Litify
- Lead Docket
- Law Ruler
- GrowPath
- Filevine
- Clio
- Case peer
- Captorra
Voice & AI Services
Our unique hybrid AI solutions empower legal firms by harnessing the latest technologies with a bit of a human touch. Our customizable solutions eliminate missed calls, ensure consistent customer service, and are scalable to meet your needs. Our advanced learning model continuously adapts and develops solutions that enhance efficiency while maximizing the customer experience.
Top New Jersey Cities We Serve
- Camden
- Elizabeth
- Jersey City
- Newark
- Paterson
Why Partner With Alert Communications?
Since 1965, our teams have helped companies across the U.S. achieve the goals they aim to accomplish. Our bilingual, industry-specialized legal agents give your firm an edge that can help you reach new clients and grow your operations. We leverage the latest enterprise technology and our expertise to deliver the experienced, professional services you need.
Contact Alert Communications to discuss your needs with our team and to discover the ways our solutions enhance the capabilities of your law firm.