Post-Retainer Services

Streamline digital document retrieval and more with post-retainer operational support. Alert’s legal receptionists are available 24 hours a day, seven days a week.

Reshaping The Post-Retainer Legal Journey For Lawyers & Their Clients

Alert: Stop The Shopping With Full-Service Document Retrieval and Operational Support
Checklists & Appointments
Real-time case status updates

Keep clients engaged and informed

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Rapid medical information retrieval

Sync data directly to your existing database

Client Feedback Tracker
Effortless intake questionnaires

Gather vital information when you need it

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24/7/365 availability

Never miss another call or opportunity

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Review solicitation service

Build positive reviews for your law firm

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Access to advanced technology

Leverage cutting-edge tools to save time

Let Us Answer Your Calls 24/7

800-788-3934

Real-time case status updates

Improve transparency and save time

We understand the importance of transparency and keeping clients informed throughout the progress of their cases. With our legal answering service, clients can easily review their case status at any time. Our highly trained virtual receptionists will provide updates via Case Status, ensuring that clients are always kept in the loop.

Rapid medical information retrieval

Streamline the transfer of critical data

Access to medical records and information is crucial for legal proceedings. Our dedicated team can swiftly retrieve medical information on your behalf, saving you valuable time and effort. From obtaining records and test results to liaising with medical facilities, we handle the entire process efficiently, so you can build a stronger case.

Effortless intake questionnaires

Gather client information quickly

Gathering essential client information is easier with our Digital Questionnaire Services. We facilitate the completion of intake questionnaires for new and existing clients, ensuring that all details are captured accurately. By leveraging our law firm retainer services, you can improve your intake process, saving you time and ensuring comprehensive data collection.
24/7/365 availability

Exchange data and information, day or night.

We understand that the work of a law firm doesn’t stop once contracts are signed. In fact, it’s just the beginning. That’s why having a reliable and ’round-the-clock booking service is crucial to operating your law firm after intake. With our dedicated team at your disposal, you can seamlessly handle client inquiries, gather essential information, and schedule appointments at any time, day or night.

Review solicitation service

Build your online reputation

Unlock the potential of positive online reviews for your law firm with Alert game-changing 24/7/365 review service. Client reviews affect your firm’s reputation and growth. That’s why our expert team goes the extra mile, contacting your clients on your behalf to request reviews. With our personalized approach and round-the-clock availability, we ensure that no opportunity is missed.
Access to advanced technology

Stay organized, accessible and protected

At Alert, we leverage cutting-edge technology to provide unparalleled assistance to law firms with post-retainer operational services. Our tech solutions are specifically designed to enhance efficiency, accuracy, and client satisfaction. From secure case management systems to law firm retainer services, we ensure that all information is easily accessible, organized, and protected.

Even after the legal retainer is signed

Alert's receptionists are on the line.

Our Services

Alert provides a broad range of law firm engagement services that can be customized to meet your law firm’s needs.

We are an extension of your law firm and are a key asset in helping you capture every potential new client.
Legal answering services

We’ll gather and distribute information and make it easier to run your firm from wherever and whenever.

Legal intake services

Our highly trained, industry-specialized legal agents provide bilingual support. We’ll help you identify and prioritize potential opportunities so you can make the best decisions for your firm.

Legal contract and retainer services

We’ll help draft and review contracts and ensure legal compliance with your cases. Our secure document management solutions protect sensitive information and the facts of your case.

Live chat and text services

We offer 24/7 live chat and text availability. This facilitates immediate client engagement, improving client satisfaction and critical information processing.

Mass tort services

Our dedicated team has extensive experience with mass tort and class action campaigns. We can help you plan, strategize, and deploy solutions that will help you reach every claimant promptly.

Legal virtual assistants

Our legal virtual assistants maintain the highest standards of professionalism and undergo continuous training and development.

Post-retainer work

Managing ongoing client relationships is crucial for every law firm. Our efficient handling of retainer agreements and regular follow-ups and updates streamlines the process of keeping everyone in the loop.

Outbound Client Acquisition

We provide a broad range of digital marketing solutions that enhance your firm's visibility. From SEO to targeted ad campaigns, we'll ensure your website and digital footprint support your law firm's growth.

AI-powered booking and solutions

Technology is advancing at a rate never before witnessed. As advanced AI technologies become more prevalent, we help you harness the power of AI via automated booking systems and smart solutions to enhance efficiency and effectiveness.

Legal answering services

We’ll gather and distribute information and make it easier to run your firm from wherever and whenever.

Legal intake services

Our highly trained, industry-specialized legal agents provide bilingual support. We’ll help you identify and prioritize potential opportunities so you can make the best decisions for your firm.

Legal contract and retainer services

We’ll help draft and review contracts and ensure legal compliance with your cases. Our secure document management solutions protect sensitive information and the facts of your case.

Live chat and text services

We offer 24/7 live chat and text availability. This facilitates immediate client engagement, improving client satisfaction and critical information processing.

Mass tort services

Our dedicated team has extensive experience with mass tort and class action campaigns. We can help you plan, strategize, and deploy solutions that will help you reach every claimant promptly.

Legal virtual assistants

Our legal virtual assistants maintain the highest standards of professionalism and undergo continuous training and development.

Post-retainer work

Managing ongoing client relationships is crucial for every law firm. Our efficient handling of retainer agreements and regular follow-ups and updates streamlines the process of keeping everyone in the loop.

Outbound Client Acquisition

We provide a broad range of digital marketing solutions that enhance your firm's visibility. From SEO to targeted ad campaigns, we'll ensure your website and digital footprint support your law firm's growth.

AI-powered booking and solutions

Technology is advancing at a rate never before witnessed. As advanced AI technologies become more prevalent, we help you harness the power of AI via automated booking systems and smart solutions to enhance efficiency and effectiveness.

Why Choose Alert?

stay wise, stay alert
Our Reviews

see what our clients are saying

Our law firm has been with Alert for a while now, and they have been amazing. If there are any issues or questions that arise, our Account Rep - Arturo…

Elise C., 2024

We've been with Alert for many years. Marketing for Legal leads is too expensive. You need the best team to help convert the leads into new business. In the end,…

Ron Joyal, 2024

Great company with great employees. I have full confidence in their ability to answer our inbound calls. Their ability to keep the PC engaged and providing information is great. Definitely…

Sandra V., 2024

Alert the beacon of exceptional service. From setup to calls, their excellence shines. Quick responses, flawless execution. Diamond and the team, thank you for your invaluable assistance.

Frank N., 2023

Alert has been providing intake and answering services for our firm for some time now. John Daley and Daniel Guzman are always available to make changes to our account or…

Roxanne Z., 2023